Refund policy

Unopened Products: You may request a refund within 15 days of purchase if the product is unopened and in its originally packaging. You will need to pay for postage to return the product.

Damaged Products: If your product arrives damaged, please contact us within 7 days of delivery with photo proof for a replacement or refund.

Non-Refundable Situations:

·       Opened or partial used products.

·       Products purchased from unauthorised third-party sellers.

·       Shipping costs unless the return is due to our error.

Contact us at Chief@neurovibenutrition.com within the eligible time frame with your order number, reason for refund and photos if applicable.